Your raw material requirements. One point of contact.

Well informed
in the initial enquiry.

Find answers here about raw materials, documentation, samples and subsequent procurement. If your case raises further questions, we will discuss them with you.

Which raw materials can I enquire about?

You can enquire about industrial raw materials for your production. International Supply Connection is not limited to PVC. For each case, we assess whether a suitable source and a viable procurement option are available. This does not presuppose a fixed, comprehensive product range or our own inventory.

What information does International Supply Connection need?

To get started, we need your company name, a contact person, your business email address and a brief description of your raw material requirements. Quantity, target price per kg, requested date, delivery location and available specifications help us assess the enquiry, but are optional for initial contact. For recurring requirements, you can provide the quantity per delivery and preferred frequency.

Can I send an existing technical data sheet?

Yes. Attach your technical data sheet or other reference documents directly to the enquiry. An existing material designation, drawing or documented requirements can also help clarify your needs. We will record any open questions together.

How are samples coordinated?

First, we clarify the key requirements and agree a plausible price and quantity range. We then coordinate suitable samples and related documentation for your test. The testing scope, any sample costs and shipping are agreed for each case. Sample approval is not an order.

Who assesses suitability for the application?

Manufacturer documentation supports material selection. You assess the material for its intended use and grant technical approval. Requirements, test results and approval are documented. Subsequent deliveries follow the agreed material and specification basis.

What do you handle for imports and customs?

We arrange transport, coordinate import documents with the supplier and coordinate customs clearance with specialist partners. Before you place an order, we clarify who handles which tasks and what transport and import costs will apply.

What happens if there is a non-conformity?

If you identify a non-conformity, report it with reference to the agreed specification and, if possible, supporting documentation. International Supply Connection coordinates clarification with the supplier, consolidates follow-up questions and agrees the next steps with you. The specific resolution depends on the circumstances and the agreed terms.

How do repeat orders work?

We refer to the documented requirements, approvals and previous discussions. Availability, material status, quantity, price (including any possible repeat-order terms) and delivery costs are reviewed again for each new order. Alternative sources can be assessed and qualified if needed.

Are discounts available for repeat orders?

For recurring business, we assess whether individual terms may be possible. Factors include the material, quantities, delivery frequency and total costs of the specific transaction. Any possible price reductions are agreed in the quotation; a repeat order does not automatically qualify for a discount.

How are delivery costs accounted for?

Delivery costs are calculated for each case based on quantity, delivery location and agreed transport, and are shown in the quotation. If possible, include the postal code, city and country in your enquiry. For the target price, you can specify either the material price alone or a target price including delivery.

Still have a question?

Describe your requirements and the details you already know. We can clarify the rest in our first conversation.

Get started with no obligation. No appointment booking required.