A clear process.
From the outset.
Initial contact is in writing. We then discuss the requirements in person and arrange the next steps, keeping material approval clearly separate from ordering.
Send your requirements in writing
Describe your requirements using the form or by email. You can attach an existing technical data sheet.
Discuss requirements in person
In the subsequent phone call, we structure the requirements and record any open technical and commercial questions.
Discuss potential options and framework
We research suitable sources and discuss the documentation and a preliminary price and quantity range with you.
Coordinate samples for your test
Once the enquiry has been sufficiently clarified, we arrange suitable samples and the required manufacturer documentation. Scope, costs and shipping are agreed in advance.
Document testing and technical approval
You test the material for your application. We keep a clear record of the test results, specification basis and your technical approval.
Coordinate ordering and delivery
After you place your order, we coordinate the agreed procurement steps, transport and delivery arrangements. Import matters are addressed with specialist partners where necessary.
Coordinate repeat orders and follow-up
Documented requirements make the next procurement easier. Availability, terms and delivery date are confirmed for each new order.
Approval is
not an order.
Samples are arranged after the enquiry has been sufficiently clarified and a plausible price and quantity range has been established.
Your test confirms suitability for the intended use. Any order is placed separately, on the agreed commercial and technical basis.
No appointment is needed for the first step.
Send us a description of your requirements or a technical data sheet. A personal phone call can follow to clarify the details.
Get started with no obligation. No appointment booking required.